Condiciones Generales

PERSONAL RGE TOURS IS A WHOLESALER RECEPTIVE TOUR OPERATOR BASED ON 6735 CONROY RD. # 208 , ORLANDO , FL , 32835 , USA. 

General Conditions

I.  WE ACT AS AN AGENT BETWEEN YOU AND THE HOTELS , TRANSPORTATION COMPANIES , RENTAL CARS AND CRUISE LINES AND IF THERE IS A FAILURE IN SERVICES , DELAYS OR ANY KIND OF LOSS WE WILL SEEK COMPENSATION FROM THEM ON YOUR BEHALF.  BUT WE WILL NOT BE LIABLE FOR THESE LOSSES.

II.  ALL RATES ARE NET INCLUDING TAXES EXCEPT FOR CAR RENTAL AND CRUISES. DURING SPECIAL EVENTS OUR RATES MIGHT NOT APPLY AND YOU WILL BE NOTIFIED OF IT WHEN THE RESERVATION IS CONFIRMED.

III.  IF A RESERVATION IS CANCELLED 5 DAYS PRIOR TO ARRIVAL WE WILL CHARGE A PENALTY FEE IN THE AMOUNT OF US$ 10.00.

IV.  IF A RESERVATION IS NOT PAID BY THE DUE DATE ADVISED WE WILL CANCEL IT AND SEND A NOTIFICATION. IN CASE OF NO SHOW WE WILL REFUND THE REMAINING OF THE NIGHTS ACCORDING WITH THE HOTEL POLICY. PLEASE NOTE THAT CAR RENTALS AND CRUISES MAY NOT REFUND ANY PORTION OF THE RESERVATION.

V.  IF WE CAN NOT CONFIRM THE RESERVATION AS IT WAS REQUESTED WE WILL TRY OUR BEST TO GET A CONFIRMATION ON A SIMILAR HOTEL AND WE WILL ADVISE YOU.

VI.  RESERVATIONS MUST BE RECONFIRMED AND PAID IN FULL 7 DAYS BEFORE GUEST'S ARRIVAL OR ACCORDING WITH HOTELS AND OTHER SUPPLIERS POLICIES.

VII.  PLEASE BE ADVISED: CHECK IN TIME IS 04:00 PM AND CHECK OUT IS 11:00 AM ON THE MAJORITY OF HOTELS. 

VIII.  PERSONAL RGE TOURS WILL NOT BE LIABLE IF A HOTEL DECIDES TO CANCEL THEIR FREE TRANSPORTATION OR FREE BREAKFAST.

IX.  PERSONAL RGE TOURS WILL NOT BE RESPONSIBLE FOR THE RESORTS FEES CHARGED BY SOME HOTELS.

X.  ALL PRICES ARE FEATURED IN AMERICAN DOLLARS AND ONLY THIS CURRENCY WILL BE ACCEPTED AS PAYMENT.